Point-of-sales offices are better known as the cash registers and cashiers which customers wait in line for to finish a transaction and pay for a good. This original idea is obviously wide spread in brick-and-mortar business. As these businesses try to keep up and compete with newer online businesses, they don't only try to move more products via internet, they are trying to use technology to help inside their physical store. It is possible to have even more than 10 customers in a line at a time and this can cause on out of ten of them to just leave. This can result in a decrease of sales. Also, even if a customer may not actually just leave the store, the experience of a long line might result in less of a desire to revisit the store, decreasing demand.
Mobile POS can be used to help improve in this area of a business. Mobile POS can help by having sales reps and mobile cashiers around the stores with POS machines (like the one in the picture shown above) and have customers checkout while in store, without having to reach the front of the store cashiers. It will print out a receipt, just as a regular register transaction. Also, these mobile POS cashiers can walk along the long lines at the register and help condense lines by checking out the customers on the spot, before even getting to the register. Information technology is helping the enterprise market by using wireless LAN technology to help businesses avoid problems dealing with customer satisfaction.
Sources:
http://www.arubanetworks.com/pdf/technology/whitepapers/wp_Retail_advances.pdf
http://www.mobileedgetech.com/site/images/device_mobilePOS2.JPG